The Relationship Between a Contractor and a Client


The relationship between the contractor and the client is one of the most important aspects of any contracting business. Good relationships can lead to a lot of repeat work, referrals and word of mouth marketing – essential components of successful contracting businesses.

The most important element of a successful contractor-client relationship is communication and establishing trust from the beginning. This can be accomplished by having a single point of contact from the beginning, deciding on the method and frequency for communication, and revealing any anticipated issues to your client in advance.

It is also the responsibility of contractors to assist clients throughout the construction process as thoroughly as they can, providing advice and alternatives where necessary. This may include advising on the constructionability of architectural drawings and subcontractor selection, or examining how changes might affect the schedule of the project costs or the quality of delivery.

Transparency is another important factor to establish a strong connection between the contractor and their client. This is videodataroom com accomplished by being transparent about all elements of your operation including everything from explaining various pricing and construction procedures to specifications for equipment and compliance with the law. This allows the customer to trust your knowledge, ability and commitment from the beginning.

The development of a solid relationship between a contractor and client requires time and effort but in the long run it will pay for itself in loyalty and more work. Try Tradify 14 days no cost if you’re in search of software that can help you build strong contractor-client relationships.